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Cognizant Softvision locuri de muncă

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Customer Support - German speaker
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Cognizant Romania is home to 2400+ creative technologists and is one of Eastern Europe's largest Software Product Engineering delivery networks. We serve global clients in several industries, including Banking & Financial Services, Insurance, Healthcare & Life Sciences, Communication Media & Technology, and Retail & MLEU (manufacturing, logistics, energy & utilities).

Cognizant Romania was established in 2018 when Cognizant acquired Softvision, a company founded in the late 1990s in Cluj-Napoca, Romania. We continue to build on our history as the preferred engineering partner for thriving Silicon Valley tech companies, now as a prominent Cognizant next generation studio.

About the role - The main purpose of the role is to review, analyze and take action on reported online content. You will be part of a growing multilingual team and will be working alongside internal teams for a leading online multinational company.

Key Responsibilities

  • Review and process incoming privacy requests through online tools;
  • Evaluate validity of each request;
  • Continually educate about changes to policies and protocols;
  • Address complex privacy cases and regulatory inquiries;
  • Maintain a high level of quality and achieve weekly productivity deliverables;
  • Effectively collaborate with team members on a range of projects to improve internal efficiency and effectiveness.

Qualifications:

  • Fluency in English and German (at least B2 level)
  • Graduate Degree/ Law degree will be given preference, but not a must
  • Able to prioritize, organize and manage time efficiently;
  • Ability to visualize, articulate, conceptualize and solve problems;
  • Make sensible decisions to deliver the highest quality results while paying strict attention to details;
  • Entry level role

Cognizant Romania Employee Benefits:

  • Work from office - Monday-Friday
  • Annual Vacation Days - 26 days to relax, explore and spend time with loved ones
  • Trainings, workshops, and certifications, unlimited Udemy subscription and more
  • Private medical package
  • Meal tickets
  • Referral bonuses
  • Life insurance
  • Banking services
  • Bookster
  • EAP program - wellbeing benefits

CogRO105

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