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Cognizant Softvision locuri de muncă

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    • Cognizant Romania is home to 2400+ creative technologists and is one of Eastern Europe's largest Software Product Engineering delivery networks.

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Customer Support - German speaker - job post

Cognizant
3.8 din 5 stele
București
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Cognizant Romania is home to 2400+ creative technologists and is one of Eastern Europe's largest Software Product Engineering delivery networks. We serve global clients in several industries, including Banking & Financial Services, Insurance, Healthcare & Life Sciences, Communication Media & Technology, and Retail & MLEU (manufacturing, logistics, energy & utilities).
Cognizant Romania was established in 2018 when Cognizant acquired Softvision, a company founded in the late 1990s in Cluj-Napoca, Romania. We continue to build on our history as the preferred engineering partner for thriving Silicon Valley tech companies, now as a prominent Cognizant next generation studio.
About the role - The main purpose of the role is to review, analyze and take action on reported online content. You will be part of a growing multilingual team and will be working alongside internal teams for a leading online multinational company.
Key Responsibilities
Review and process incoming privacy requests through online tools;
Evaluate validity of each request;
Continually educate about changes to policies and protocols;
Address complex privacy cases and regulatory inquiries;
Maintain a high level of quality and achieve weekly productivity deliverables;
Effectively collaborate with team members on a range of projects to improve internal efficiency and effectiveness.

Qualifications:
Fluency in English and German (at least B2 level)
Graduate Degree/ Law degree will be given preference, but not a must
Able to prioritize, organize and manage time efficiently;
Ability to visualize, articulate, conceptualize and solve problems;
Make sensible decisions to deliver the highest quality results while paying strict attention to details;
Entry level role

Cognizant Romania Employee Benefits:
Work from office - Monday-Friday
Annual Vacation Days - 26 days to relax, explore and spend time with loved ones
Trainings, workshops, and certifications, unlimited Udemy subscription and more
Private medical package
Meal tickets
Referral bonuses
Life insurance
Banking services
Bookster
EAP program - wellbeing benefits
CogRO105
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