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Job Post Details

Customer Support with Romanian (Work from Office) - job post

TELUS
3.8 out of 5
Romania
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Locație

Romania

Descriere completă a locului de muncă

Basic Information

Ref Number

Req_00129370

Last day to apply

10-May-2024

Primary Location

AFI Building 3

Country

Romania

Job Type

Business Process Outsourcing

Work Style

On Site

Description and Requirements

We are looking for Romanian native speakers to work for the largest retailer of clothes and accessories of Spanish origin!

The main responsibilities will be to take calls and offer back-office support through social media, chat and email in order to process requests received from customers.

  • Ability to write and speak fluently, clearly and concisely in Romanian
  • Availability for a full-time schedule, in shifts covering 08:30 - 20:00, Monday - Saturday
  • Availability to work from our office in Bucharest
  • Ability to concentrate and listen actively
  • PC operating skills and techno-editing speed
  • Customer orientation and the ability to quickly find solutions
  • Previous experience in the field of Customer Care or in similar activities is an advantage
  • Flexibility, stability and strong team spirit
  • Confidence and proactivity
  • Dedication and honesty

We offer:

  • Fixed-term labor contract till 31st of July 2024 with the possibility of extending
  • Above-average fixed salary, performance bonuses
  • Monthly meal tickets
  • Gym subscriptions reimbursement, after the trial period
- International career - paid training and international career opportunities
- Multilingual exposure - improve your spoken and written language skills
- Inspiring and fun environment - our offices have become known for their innovative, fun and pleasant design. Enjoy our relax and play areas!
  • Community projects – want to make the world a better place? We run CSR (Corporate Social Responsibility) events all year long
  • Private medical insurance coverage
  • Special discounts across a variety of Banks, Telecoms, Gym & Fitness centres and more

Additional Job Description

What are you waiting for? Apply now and get ready for the next step in your career!


Language Reference

English

Romanian

EEO Statement

At TELUS International, we enable customer experience innovation through spirited teamwork, agile thinking, and a caring culture that puts customers first. TELUS International is the global arm of TELUS Corporation, one of the largest telecommunications service providers in Canada. We deliver contact center and business process outsourcing (BPO) solutions to some of the world's largest corporations in the consumer electronics, finance, telecommunications and utilities sectors. With global call center delivery capabilities, our multi-shore, multi-language programs offer safe, secure infrastructure, value-based pricing, skills-based resources and exceptional customer service - all backed by TELUS, our multi-billion dollar telecommunications parent.

Equal Opportunity Employer

At TELUS International, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants’ qualifications, merits, competence and performance without regard to any characteristic related to diversity.
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