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Job Post Details

Back office with Italian & English (Work from home) - job post

TI - TELUS Digital
3.6 din 5 stele
București
Cu normă întreagă

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You will be working in a new team serving our global client, a world-leading social media platform that allows users to create and browse videos.

What we expect:
Medium (B2) level of Italian and medium (B2) level of English

Experience within data annotation/ labeling-related fields will be considered a plus

Availability to work remote, full-time, in rotating shifts, 08:00 - 22:00, Monday - Friday

Attention to details, with a focus on accuracy and consistency in content evaluation.

Strong time management skills and motivation to exceed expectations

Excellent analytical skills with the ability to handle complex and sensitive issues

Desire to work in a fast-paced environment

Highly developed sense of integrity and commitment to customer satisfaction

Strong self-organization, decision making and analytical abilities

Your daily responsibilities will include:
100% backoffice activity

Reviewing videos and judging videos/ accounts in accordance with the ︁︀︂︃︃︈︁︁︉︂client's ︁︀︂︃︃︇︃︁︃︂processes, policies and guidelines

Handle and assess sensitive and potentially distressing content with empathy and professionalism

Responding to the client's inquiries regarding Trust & Safety actions, such as abuse reports and enforcement appeals

Liaising with the client's internal teams to ensure brand safety, monitoring social media and taking appropriate actions to resolve any situations that may arise during production

Provide accuracy reports on a regular basis

We offer:
Work from home, anywhere in Romania

Stable job - permanent labor contracts

Above average fixed salary, performance bonuses, extra-payment for weekend shifts

Monthly meal tickets

Free access to our modern and fully-equipped employees' gym space in our offices

International career - paid training and international career opportunities

Multilingual exposure - improve your spoken and written language skills

Inspiring and fun environment - our offices have become known for their innovative, fun and pleasant design. Enjoy our relax and play areas!

Community projects – want to make the world a better place? We run CSR (Corporate Social Responsibility) events all year long

Private medical insurance coverage

Special discounts across variety of Banks, Telecoms, Gym & Fitness centers and more
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