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1 loc de muncă
- HCL TechnologiesIasi·
- Performs restore of database, exchange, os.
- Experience on avamar/networker and data domain management.
- Experience on Quantum & IBM Tape Libraries.
- Vizualizati toate locuri de munca HCL Technologies - locuri de munca din Iasi
- Cautare salariu: Administrator
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Job Post Details
Administrator
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Detaliile locului de muncă
Tipul locului de muncă
- Cu normă întreagă
Locație
Iasi
Descriere completă a locului de muncă
Iasi
2.5-5 Years
Romania
No. of Positions
1
Job Description (Posting).
JD for avamar L2
Experience on avamar/networker and data domain management.
Experience on Quantum & IBM Tape Libraries
Supporting various production environments like windows, unix, linux, exchange, oracle and mssql
Basic understanding of Netapp filers.
Backup implementation of windows, linux and solaris clients.
Backup implementation of qtrees (netapp filers).
Performs restore of database, exchange, os.
Performs integrity restores of various applications/participate in ORTs.
L2 troubleshooting and Break/Fix of backup errors.
Documentation of best practices.
Day to day interaction with various support groups like db services, netbackup L3, wintel support , unix support, nas support & san support
Experience on netbackup/comvault/cohesity will be an added advantage
(1.) To provide support for on call escalations and doing root cause analysis of given issue (2.) To independently resolve tickets within agreed SLA of ticket volume and time (3.) To adhere to quality standards, regulatory requirements and company policies (4.) Work on value adding activities such Knowledge base update & management, Training freshers, coaching analysts (5.) To ensure positive customer experience and CSAT through First Call Resolution and minimum rejected resolutions / Reopen Cases
Experience on avamar/networker and data domain management.
Experience on Quantum & IBM Tape Libraries
Supporting various production environments like windows, unix, linux, exchange, oracle and mssql
Basic understanding of Netapp filers.
Backup implementation of windows, linux and solaris clients.
Backup implementation of qtrees (netapp filers).
Performs restore of database, exchange, os.
Performs integrity restores of various applications/participate in ORTs.
L2 troubleshooting and Break/Fix of backup errors.
Documentation of best practices.
Day to day interaction with various support groups like db services, netbackup L3, wintel support , unix support, nas support & san support
Experience on netbackup/comvault/cohesity will be an added advantage
(1.) To provide support for on call escalations and doing root cause analysis of given issue (2.) To independently resolve tickets within agreed SLA of ticket volume and time (3.) To adhere to quality standards, regulatory requirements and company policies (4.) Work on value adding activities such Knowledge base update & management, Training freshers, coaching analysts (5.) To ensure positive customer experience and CSAT through First Call Resolution and minimum rejected resolutions / Reopen Cases
Qualification
B-Tech
Employee Group
Business Line FT
City
Others
Entity
INFRA
Auto req ID
1541337BR
Expected Date of Closure
12-Jun-2025
Reporting Manager Designation
SENIOR CONSULTANT
Skill (Primary)
Data Center-Backup-EMC
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