remote work locuri de muncă
- BENGENBucurești·
- Love the flexibility of working in multiple shifts, including remote evening shifts;
- As a Customer Support, you will provide high-quality client assistance and…
- Vedeți toate locurile de muncă locuri de munca BENGEN - București - locuri de munca Technical Support in București
- Cautare salariu: Technical Customer Support
- PatriannaBucurești·
- Flexible and fully remote work environment.
- At Patrianna, we're seeking a dedicated Customer Support Specialist who thrives in a fast-paced, evolving…
- Vedeți toate locurile de muncă locuri de munca Patrianna - București - locuri de munca Customer Service Representative in București
- Cautare salariu: Customer Support Agents
- CareertergyBucurești·
- Minimal 1 year work experience in appointment setting or sales, preferably in a high ticket coaching industry.
- This would be a full time role!
- Vedeți toate locurile de muncă locuri de munca Careertergy - București - locuri de munca Appointment Generator in București
- Cautare salariu: Appointment Setter
Vedeți locuri de muncă similare la acest angajatorConcentrixBucureștiDe obicei, răspunde în decurs de 1 zi·- Full-time indefinite contract.
- Career development programs, specialized courses & language classes.
- Vizualizati toate locuri de munca Concentrix - locuri de munca din București
- Cautare salariu: Opportunities @ Concentrix Romania
- Vedeți întrebări populare despre Concentrix
- ConectysBucurești·
- Employee engagement, initial and ongoing training, flexible work hours, incentives, “Pizza with the CEO”, Fruit Days, Happy Hours, employee-driven CSR programs,…
- Vedeți toate locurile de muncă locuri de munca Conectys - București - locuri de munca Technical Support in București
- Cautare salariu: Technical Customer Support with French (remote)
- Vedeți întrebări populare despre Conectys
- TELUS Digital -BucureștiDe obicei, răspunde în decurs de 1 zi·
- Availability to work remote, full-time, in rotating shifts, 08:00 - 22:00, Monday - Sunday.
- Advanced level of French(C1) medium (B2), level of English.
- Vedeți toate locurile de muncă locuri de munca TELUS Digital - - București - locuri de munca Back Office Executive in București
- Cautare salariu: Back office with French & English (Work from home)
- Vedeți întrebări populare despre TELUS Digital -
- EXANTEBucurești·
- Ability to work under pressure and meet tight deadlines.
- Coordinate and execute fund transfers, and oversee timely and accurate payments and receipts.
- Vizualizati toate locuri de munca EXANTE - locuri de munca din București
- Cautare salariu: Payments Processing Officer
- PatriannaBucurești·
- This role is ideal for someone who is highly communicative, loves solving problems, and is committed to exceeding customer expectations.
- Vedeți toate locurile de muncă locuri de munca Patrianna - București - locuri de munca Customer Specialist in București
- Cautare salariu: Customer Support Specialist
Vedeți locuri de muncă similare la acest angajatorAllianz ServicesBucureștiDe obicei, răspunde în decurs de 4 zile·- We acknowledge and recognize your work through performance based-rewards to celebrate your achievements, team and individual recognition programs to celebrate…
- Vizualizati toate locuri de munca Allianz Services - locuri de munca din București
- Cautare salariu: Personal Assistant
- SITEC Quality GroupBucurești·
- Partner with hiring managers and clients to fully understand job requirements.
- Design and execute effective sourcing strategies via digital tools, referrals &…
- Vedeți toate locurile de muncă locuri de munca SITEC Quality Group - București - locuri de munca Recruiter in București
- Cautare salariu: Talent Acquisition Specialist – Eastern Europe (Remote)
- EveryMatrixBucurești·
- You can work from home for the night shifts, while for the morning and afternoon shifts, you will have a 40% allowance to work from home.
- Vedeți toate locurile de muncă locuri de munca EveryMatrix - București - locuri de munca Customer Specialist in București
- Cautare salariu: Customer Support Specialist
- APN PromiseBucurești·
- Providing operational support for sales processes.
- Collaborating with Finance, Legal, Compliance, Marketing, Orders & Delivery departments: executing procedures…
- Vedeți toate locurile de muncă locuri de munca APN Promise - București - locuri de munca Operations Associate in București
- Cautare salariu: Operations Specialist
- ConectysBucurești·
- A B2 level of English Language (both written & spoken);
- A C1 level of Italian Language (both written & spoken).
- Curiosity, always looking for solutions;
- Vedeți toate locurile de muncă locuri de munca Conectys - București - locuri de munca Technical Support Representative in București
- Cautare salariu: Technical Customer Support Representative with Italian – Remote
- Vedeți întrebări populare despre Conectys
- BitfinexBucurești·
- Based in the CET (Central European Time) region or willing to work within CET and LATAM time zones.
- We hire the best talent worldwide, ensuring our teams are…
- Vedeți toate locurile de muncă locuri de munca Bitfinex - București - locuri de munca Senior Recruiter in București
- Cautare salariu: Senior Recruiter (Fully Remote)
Vedeți locuri de muncă similare la acest angajatorWOW24-7București·- Ability to work in a fast-paced environment and multitask.
- Customer-focused mindset with problem-solving skills.
- Vedeți toate locurile de muncă locuri de munca WOW24-7 - București - locuri de munca Customer Support Representative in București
- Cautare salariu: Customer Support Representative (English B2+German B2)
Job Post Details
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THE OPPORTUNITY
As a Customer Support, you will provide high-quality client assistance and ticket monitoring for infrastructure services provided. You provide proactive monitoring, basic network, and system troubleshooting mainly on Linux servers in a high traffic environment and provide detailed issue description to both customers and senior engineers when necessary.
Also, you will have the opportunity to learn various technologies on the job and get involved in a wide variety of infrastructure projects.
The key role of your position will be to keep the track and solve various requests, both from internal and external customers, perform proactive monitoring and troubleshooting while assuring the best quality of service possible.
WHAT YOU'LL DO
- Proactively troubleshoot and solve technical issues, observed through monitoring or highlighted by clients, either by announcing the providers or by escalating them to Level 2/3
- Be the single point of contact for managed tickets and follow-up on the solutions proposed by suppliers or Level 2/3
- Keep the customer informed and up-to-date regarding the solving progress and confirm the closure of the ticket with the client
- Keep an orderly track and update the monitoring system with any new services provided to the clients
- Create and keep a track of troubleshooting procedures/processes and ask for automation when needed;
- Work with domains, settings of DNS/rDNS, advanced check-ups for clients, etc;
- Constant focus on learning, developing new skills, and involving more complex tickets, as well as asking for training from the upper support team.
WHAT YOU'LL NEED TO SUCCEED
- Be great communicators and have proactive customer skills
- Have great speaking and writing English skills
- Love the flexibility of working in multiple shifts, including remote evening shifts;
- Nice to have a great interest and some knowledge of Networking and Linux (tech graduate and CCNA or equivalent, or Linux course would be a considerable plus);
- Enjoy being a part of a great team and culture
OUR BENEFITS
- Flexible working hours to accommodate various schedules.
- Additional vacation days based on seniority within the organization.
- Recognition programs such as "Employee of the Month" and referral bonuses.
- Bonuses during legal holidays.
- Birthday presents.
- Career advancement training and workshops to support your development plan.
- Bookster Subscription for access to a wide range of books and resource.
- Private Medical Subscription for employees, with special rates for family members (children, spouse/life partner).
- Many outgoings and parties with colleagues and beautiful office events.
- A company culture that promotes autonomy and accountability