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Hospitality Officer - job post

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Job Description:

We are looking for a resourceful Hospitality Officer to handle the hospitality side of our esports events. You will be part of our existing hospitality crew and be responsible for booking the flights & hotels, arranging the local transportation, airport transfers, catering, and other relevant aspects.

Among other things, a Hospitality Officer should be ready to offer immediate assistance, to possess very good social skills, and to be a pleasant and helpful presence.


  • Suggest itineraries & book flights for players, talent, staff, guests

  • Create flights manifest and share the final itineraries, as well as other travel-related information with the relevant people/groups

  • Gathering player/talent/staff information or necessary documentation for hospitality purposes

  • Find suitable hotels for different events, in accordance with various criteria, negotiate contracts and book accommodation for players, staff, talent, etc.

  • Create documents such as rooming lists, travel manifests, player guides, talent guides, guest lists, etc.

  • Event venue scouting based on various criteria such as region, capacity, event dates, size, etc.

  • Arrange & coordinate the local transportation and airport transfers for players, talent, staff, guests

  • Arrange catering services for different events, based on the number of people, dietary restrictions, budgets, etc.

  • After-party locations scouting and booking

  • Other duties as assigned


  • A positive and problem-solving attitude

  • Excellent verbal and written communications skills in English

  • High proficiency in using the Microsoft Office suite including Excel, PowerPoint, Word & Google Drive - Google Docs, Google Sheets, Google Forms

  • Flexibility to travel abroad for events and work varying hours, including nights or weekends.

  • Attention to details

  • Teamwork skills

  • Excellent communication and interpersonal skills

  • Excellent planning, organization and coordination skills

  • Passion for video games & esports is a plus

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