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Job Post Details

Inbound Call Centre Agent (Remote) - job post

9 comentarii
Timp parțial, Cu normă întreagă

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Tipul locului de muncă

  • Timp parțial
  • Cu normă întreagă



Descriere completă a locului de muncă

Sumsub is the one verification platform to secure the whole user journey. With Sumsub’s customizable KYC, KYB, transaction monitoring and fraud prevention solutions, you can orchestrate your verification process, welcome more customers worldwide, meet compliance requirements, reduce costs and protect your business.

Sumsub has over 2,000 clients across the fintech, crypto, transportation, trading and gaming industries including Mercuryo, Bybit, Huobi, Unlimint, DiDi, Poppy and TransferGo.

Now we are looking for a Call Centre Agents. Join Sumsub's team!

Your role and tasks:

  • Effectively interact with users, including both verbal and written communication.
  • Safeguard data, ensuring confidentiality and security.
  • Adherence to legal regulations and company standards.
  • Paying attention to detail and precision when carrying out tasks.
  • Continuous updating of knowledge and skills in line with industry and regulatory changes.

About you:

  • Previous experience in customer service-based roles is considered an advantage, but no work experience is required. You will be surrounded by our attention and support in order to enter the new role and team as comfortably as possible
  • Conversational German and English (knowledge of Italian, Spanish, French, Portuguese or Turkish would be a strong asset)
  • Good communication skills
  • Ability to navigate a large amount of information

We offer:

  • Convenient work schedule: morning, evening, or night shifts that can be conveniently adjusted to your study schedule or personal life
  • Working with a product that matters. Our technology helps protect millions of users of online services worldwide

Join our team of Call Centre Agents!

Job Types: Full-time, Part-time


  • German (Required)
  • English (Required)
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