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part time de acasa locuri de muncă în Iași

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part time

Job Post Details

Technical Customer Assistant (with Italian) - job post

Beenear
Iasi
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Tipul locului de muncă

  • Cu normă întreagă

Locație

Iasi

Descriere completă a locului de muncă

What would be new for you

The company / Our journey started in 2004. With headquarters in Iasi, Beenear has been providing software development services to the global market. Our main objective is to create the ideal context that allows Romanian IT professionals to express their skills and abilities creatively and originally.

Our partners / Our passion is to solve the problems of our partners. We make an impact on a global level, as our partners are important and world-renowned software companies and together, we develop solutions used by top retail, logistics, and financial companies.

What you will do
Ensure customer satisfaction, providing an efficient, professional, constant, high quality email and chat assistance to end customers
Offer technical assistance and problem solving for retail software solutions
Communicate with the Team Leader and other departments for staying up to date with all product changes
What you need to own
Excellent knowledge of the Italian language, both written and spoken
2+ years of experience in providing operational support
Excellent Microsoft Office knowledge
SQL knowledge (basic operations)
Basic network/infrastructure knowledge
Fluency in English

What would be nice for you to know and have

Good communication skills
Customer-oriented attitude for understanding the client’s demands
Good time-management skills
Good analytical skills and results-oriented thinking
Team spirit with a proactive attitude
What we can offer you

Great team

An innovative and collaborative environment
International exposure and challenges
Team-building activities and social events
Flexible schedule and ‘work from home’ possibility
Annual holiday entitlement up to 24 days, according to the seniority in the field

Outstanding growth

Beenear Academy – soft & hard skills trainings and workshops
Professional Certifications relevant for your role sponsored by the company
Bookster and Plural Sight access

Excellent compensation

Annual salary review based on performance
Meal tickets and gift tickets for Easter and Christmas
Medical Insurance with Regina Maria and Groupama
Discounted subscriptions for local gym providers
Access to “7 Card” subscription
Employee Referral Bonus Policy for you and your recommendation
Why you should choose us

Our mission / Our main objective is to create the ideal context that allows Romanian IT professionals to express their skills and abilities in a creative and original way.

Your role / The strategy and business objectives are defined within the company amongst the key professionals, the core of our company, and not assigned by an external structure, this way, you have the possibility to reach your objectives in complete autonomy.

Our team as a family / Studies show that we spend one-third of our life at the office. This of course means that we need to have a nice working environment so we can have someplace nice to come back to. Our journey started in 2004, and we were only 7 at the end of the first year. Now we are more than 160, and we are all together in this, we are all in the same boat, a one big, happy family that could also become yours.

Our interesting projects / Our passion is to solve the problems of our partners. We work with partners involved in many areas of activity, such as retail, logistics, engineering, manufacturing, law, and advertising. This gives us the opportunity to gather a deeper knowledge of the world around us, and most importantly, the opportunity to gather also business know-how, not only technical skills.

We are part of a wonderful story / We are one of the companies that make Romanian IT the success that it is today. The Romanian IT market has grown 10 times over the past 15 years, and we have been here to be a part of it all the way. We are also one of the first IT companies in Iasi, so how great is that!

Join our team now! We look forward to meeting you!
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