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Job Post Details

Travel Agent with French & English - job post

Conduent
2.7 out of 5
Iasi
Perioadă nedeterminată, Timp parțial, Cu normă întreagă, Perioadă determinată
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Detaliile locului de muncă

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Tipul locului de muncă

  • Perioadă nedeterminată
  • Timp parțial
  • Cu normă întreagă
  • Perioadă determinată

Locație

Iasi

Descriere completă a locului de muncă

Travel Agent - French / English language
Call Center Agent - fulltime - parttime - on-site / hybrid

Vous parlez Français et vous voulez aider les voyageurs à explorer le monde?

As Travel Agent, you will be responsible for customizing holiday packages and creating cruise itineraries, through:

  • Engaging with clients through phone calls, emails, or chat services;
  • Handling inquiries, reservations, changes to itineraries, and payments;
  • Offering recommendations for appropriate destinations, travel dates, and costs based on clients' preferences;
  • Working closely with the cruise line and be the main point of contact for clients, providing updates on travel arrangements and answering any questions or concerns;
  • Using booking systems and software to secure holidays and manage clients travel plans;
  • Keeping clients up to date with any changes regarding their travel arrangements and promptly address any concerns or issues that arise.

The key qualities we’re looking for:

  • Excellent French language skills in both speaking and writing (B2 proficiency or higher);
  • Basic to intermediate English language skills (at least B1 level);
  • Communication and customer-service skills;
  • Knowledge of Microsoft Office Applications;
  • Prior work experience in customer service or a related field (recommended, but not mandatory);
  • Team player with a collaborative mindset and the ability to work with others towards common goals;
  • Creative problem solver with an out-of-the-box approach;
  • Attention to detail.

You will work with the Travel Agent team from our location in Iasi and you will benefit from a 6-week on-site training program which will help you develop the required skills and knowledge to successfully assist our clients.

Why Join Us?

  • Innovative Work Environment: Be part of a team that values creativity and fosters an environment where your ideas can flourish.
  • Career Growth Opportunities: We invest in our team's development, providing avenues for career progression and skill enhancement.
  • Impactful Contributions: Your role is pivotal in shaping positive customer experiences and contributing to the success of our dynamic organization.
  • Recognition as a Most Loved Workplace®: Conduent has been certified as a Most Loved Workplace® this year, citing respect, collaboration, and a positive vision for the future as key cultural drivers.
  • Internal Talent Development: Through our management development programs, approximately 70% of our Team Leader positions have been filled from our own associate talent pool.
  • Long-Term Career Building: Over 25% of our associates have been dedicated members of our team for 5 years or more, showcasing the long-term commitment our employees choose to make.

Join our international Travel Agent team. Apply now!

Travel Agent - French / English language
Call Center Agent - fulltime - parttime - on-site / hybrid

Job Types: Full-time, Part-time, Contract, Permanent

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