Vodafoneziggo
Primiți actualizări săptămânale, locuri de muncă noi și evaluări

Vodafoneziggo Evaluările angajatului

Denumire loc de muncă
Locație
Ordonare după
37 de evaluări se potrivesc cu căutarea
Vedeți toate cele 3.155 de recenzii
Balanță Timp de muncă/Viață personală
Compensații/Beneficii
Siguranță/Promovare la Locul de muncă
Management
Cultura Locurilor de muncă
Portofoliu complex de produse, gama larga de activitati cuprinse in job description, posibiulitati de invatare crescute si de dezvoltare personala.
A fost utilă această recenzie?
Balanță Timp de muncă/Viață personală
Compensații/Beneficii
Siguranță/Promovare la Locul de muncă
Management
Cultura Locurilor de muncă
Best job ever, best management! Recomand to all because i have a lot of posibilities to grow, and hade a great Carrier în that time and i meet a lot of profesional People.
A fost utilă această recenzie?
Balanță Timp de muncă/Viață personală
Compensații/Beneficii
Siguranță/Promovare la Locul de muncă
Management
Cultura Locurilor de muncă
This was indeed my first job, if we can name it like this, though, because it lasted only 2 months. I can truly say that I would repeat the experience, just to prove myself that I have changed throughout these years.
Pro
The schedule
Contra
The salary
A fost utilă această recenzie?
Balanță Timp de muncă/Viață personală
Compensații/Beneficii
Siguranță/Promovare la Locul de muncă
Management
Cultura Locurilor de muncă
The Digital department was a nice experience for me, team-wise: we were more like a family than some people who worked in the same building. The downside was having to work the equivalent of several jobs and getting paid just for one, and that at below the industry salary. Still, I feel like I learned a lot at the job and could actually recommend it to someone as a a potential career start
Pro
big company, you get to know nice people, good for your career
Contra
huge workload, and not always rewarding
A fost utilă această recenzie?
Evaluați compania la care ați lucrat recent
Faceți-vă cunoscută experiența pentru a ajuta alte persoane
Balanță Timp de muncă/Viață personală
Compensații/Beneficii
Siguranță/Promovare la Locul de muncă
Management
Cultura Locurilor de muncă
Working into a call centre it is very challenging, especially when you have a huge portfolio of customers and even more when among them there are also strategic accounts or governmental ones that requests a special attention and a different approach. I appreciate all the support we always had from the management team. A typical day at work starts with a short retrospective of the previous one, with checking task and the agenda of the day in course and established the latest emergencies appeared. I’ve learned a lot of great things at my previous job like how to manage my time and prioritise the processes so that at the end of the day, to be able to have fulfilled my entire work, well done. I’ve learned how to deal with the difficult customers so that we end up in a positive manner and to create a great connection on behalf of our deal and they’re customer satisfaction. I had customers that kept stay into the network thanks to the business relationship we’ve developed during the years we’ve interacted and others that requested to be part of my portfolio, when changes were made.
Pro
Courses, development workshops, gim
A fost utilă această recenzie?
Balanță Timp de muncă/Viață personală
Compensații/Beneficii
Siguranță/Promovare la Locul de muncă
Management
Cultura Locurilor de muncă
Se cere prea mult angajatului, iar presiunea este f mare și din toate părțile. Proastă organizare, tl incompetenți și dezinteresați. Angajatul are șanse de promovare doar dacă a intrat în simpatia unui șef sau dacă are pile solide. Punctul forte este asigurarea medicală privată f ok.
Pro
Beneficiile
Contra
Ritmul de muncă, dezorganizare, nepăsare
A fost utilă această recenzie?
Balanță Timp de muncă/Viață personală
Compensații/Beneficii
Siguranță/Promovare la Locul de muncă
Management
Cultura Locurilor de muncă
It was one of the best company's i've ever worked. With alot of Team Buildings and a verry friendly environemnt. The most hardles but most satisfying moments was a succesful sale
Pro
Regular Team Buildings
Contra
Hollyday work
A fost utilă această recenzie?
Balanță Timp de muncă/Viață personală
Compensații/Beneficii
Siguranță/Promovare la Locul de muncă
Management
Cultura Locurilor de muncă
My first job was in Vodafone company and i think thia job help me to became a hardworker and to be more focused on my career. I enjoy working as part of a team and i am not afraid to be in charge. Moreover, my vast experience give me the confidence to ofer a great customer service.
A fost utilă această recenzie?
Balanță Timp de muncă/Viață personală
Compensații/Beneficii
Siguranță/Promovare la Locul de muncă
Management
Cultura Locurilor de muncă
Profesional workplace, nice people , good salary. This is a company that can make you grow very beautiful. A great place to learn and work , great satisfaction.
A fost utilă această recenzie?
Balanță Timp de muncă/Viață personală
Compensații/Beneficii
Siguranță/Promovare la Locul de muncă
Management
Cultura Locurilor de muncă
Sociabila, de incredere, silitoare, dornica de a invata lucruri noi.
A fost utilă această recenzie?
Balanță Timp de muncă/Viață personală
Compensații/Beneficii
Siguranță/Promovare la Locul de muncă
Management
Cultura Locurilor de muncă
I learn really cool stuff about mobile phones, about they're os and how big companies are doing to sell they're products. The most enjoyable thing its seen people happy when you say to them that "YES" you can buy the phone you want with x offers
Pro
Always make you smile
Contra
Nothing
A fost utilă această recenzie?
Balanță Timp de muncă/Viață personală
Compensații/Beneficii
Siguranță/Promovare la Locul de muncă
Management
Cultura Locurilor de muncă
Main responsibilities and duties: • Diary management, arranging meetings, organising trainings • Administrative support, which includes general typing , minutes, creating spreadsheets, reports and power point presentations • Provide a high level of customer service to all who visit or contact the office • Improvement of the quality of inbound calls, provide a better communication between the call center agent and the customer • Assist call center agents in difficult situations • Provide trainings for the reassessment of experience already gained • Offer feedback to agents based on registered calls and customer experience queries
A fost utilă această recenzie?
Balanță Timp de muncă/Viață personală
Compensații/Beneficii
Siguranță/Promovare la Locul de muncă
Management
Cultura Locurilor de muncă
Very nice environment, growth opportunities and colleagues.
A fost utilă această recenzie?
Balanță Timp de muncă/Viață personală
Compensații/Beneficii
Siguranță/Promovare la Locul de muncă
Management
Cultura Locurilor de muncă
La relation entre le centre d'appels et les magasins, il est très difficile. Vous devez faire plus de bâtiments d'équipe
A fost utilă această recenzie?
Balanță Timp de muncă/Viață personală
Compensații/Beneficii
Siguranță/Promovare la Locul de muncă
Management
Cultura Locurilor de muncă
Este deprimant atunci cand vii la munca cu o stare buna si au grija sa ti-o strice colegii impreuna cu team leader-ul tau
Pro
Nu am ce sa spun pro despre aceasta companie
Contra
Nu mi-ar ajunge cuvintele si spatiul destinat pentru a le spune pe toate, dar ca un mic exemplu: neplata bonusurilor de pe urma target-ului
A fost utilă această recenzie?
Balanță Timp de muncă/Viață personală
Compensații/Beneficii
Siguranță/Promovare la Locul de muncă
Management
Cultura Locurilor de muncă
Leard everything about ITIL and Servicedesk environment Interacting with staff and Customer and potentially teach them something they did not know to put them either at ease or help them with their job. Great place to work.
Pro
Full benefits package. Lounge, relax area. Easy and quick management.
Contra
Busy building, few escalators.
A fost utilă această recenzie?
Balanță Timp de muncă/Viață personală
Compensații/Beneficii
Siguranță/Promovare la Locul de muncă
Management
Cultura Locurilor de muncă
Mir hat die geleistete Arbeit sehr gefallen, aber leider das Management war nicht genug kompetent.
A fost utilă această recenzie?
Balanță Timp de muncă/Viață personală
Compensații/Beneficii
Siguranță/Promovare la Locul de muncă
Management
Cultura Locurilor de muncă
I think Vodafone Shared Services Romania is a place that offers the opportunitiy to develop skills and advance inside the company. With great management and good agents , VSSR is the place to look for everybody that can undertake multiple tasks and is eager to have a career in CUSTOMER CARE
Pro
free lunches
Contra
stairway
A fost utilă această recenzie?
Balanță Timp de muncă/Viață personală
Compensații/Beneficii
Siguranță/Promovare la Locul de muncă
Management
Cultura Locurilor de muncă
• Customer query management • Processing inbound orders and making outbound calls to confirm any adjustments made to orders • Making sure customer communication is answered within KPI measures and resolved by delivering a consistently high standard of service, which exceeds customer expectations • Ensure that Customer Service expectations are adhered to at all times and are part of your day to day routine. • Project work – creating spreadsheets in accordance with problem solving and customer queries • Contribute as a key team member within specialist area, as well as through effective participation across all functional areas. • Telemarketing and data base administration • Technical and IT training given
A fost utilă această recenzie?
Balanță Timp de muncă/Viață personală
Compensații/Beneficii
Siguranță/Promovare la Locul de muncă
Management
Cultura Locurilor de muncă
a very good start for sell company products and the team is very young ,the company really help you to grow whit them ,is a good place to work
A fost utilă această recenzie?
Balanță Timp de muncă/Viață personală
Compensații/Beneficii
Siguranță/Promovare la Locul de muncă
Management
Cultura Locurilor de muncă
Loved my job: to work on a powerful brand, recognized and appreciated my Romanians . I had the chance to work on great projects, with amazing results and big budgets.
A fost utilă această recenzie?