Teleperformance Evaluările angajatului
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Recomand pentru studenti care vor sa isi imbunatateasca nivelul de limba straina.
Nu este un job de viitor pentru ca nu ai unde sa progresezi profesional.
Pro
Beneficii
Contra
Fara viata personala si greu iti iei concediile
Tp has 4 pilons: transparency, piece of mind etc. Neither of those things aren't respected on employees.
Salary shown is before taxes( which is normal) and bonuses exists in fairy tales.If the team leader hates you, he will take care for you to receive written warning and therefore no bonus.
If you want a life or you have one: say goodbye. In any call centre employees are coming and going, so you need to fill the gap and they aren't flexible with your needs. If you are crazy for work this is the perfect spot.
Pro
Colleagues and projects
Contra
salary, bonuses, human feelings from management’s side
Ambiente divertido, relajado e innovador. Se requiere paciencia.
Working at TP is relaxing, you have some targets, but they are easy to acomplish.
The management really needs an improvement, epecially the high level management, only the supervisors are great, the rest need a change.
Evaluați compania la care ați lucrat recent
Faceți-vă cunoscută experiența pentru a ajuta alte persoane
l'une de mes premieres experiences etait dans cette compagnie et je peux aussi dire que c'etait la plus pire experience de ma vie ayant travaillé 2 ans et demi sans aucune evolution dans le poste et en ayant une simple augmenetation de salaire de 50eu ce qui est honteux par contre l'exigence et toujours la et le mauvais comportement et l'incompetence
Probleme de organizare
Exces de autoritate
Limitari
Managmentul lasa de dorit, se cere prea mult se ofera prea putin, personal arogant si imperativ. ore suplimentare solicitate la greu.
Reguli stricte pentru angajati, discriminari, etc. P:S Circ cu acte ne inregula, cine a lucrat in perioada noiembrie 2018 - martie 2019 si a avut doua contracte sa se uite cu atentie peste ele pentru ca s-au dat concedii fara plata fara acord. puteti merge in instanta.
Working on EA project had a significant impact on my personal development, because I had the chance to understand people's behaviour better, as a customer service representative
Răspuns oficial al Teleperformance
30 decembrie, 2019Thank you for your positive review and for letting us know about your experience with us. We are also happy that you chose to work here. All the best!
The work place had a good atmosphere with the coworkers always being nice and willing to help. The customers were also nice. The job was fair and the reviews as well.
Răspuns oficial al Teleperformance
29 octombrie, 2019Thank you for your lovely review. We aim to provide a positive workplace where employees are treated fairly and support is always available. Wishing you all the best!
Asteptarile de la un call-centre nu pot fi prea mari, dar acest loc de munca mi-a aratat ca nu trebuie sa ai deloc.
Se lucreaza in regim 24/7 si unii angajati prefera anumite ture in functie de nevoile lor: Dupa-amiaza daca dimineata au cursuri la facultate, dimineata daca au copii cu care vor sa petreaca seara sau noapte daca vor mai multi bani.
Pana acum s-a tinut cont in mare parte (cam in 75% din cazuri) de preferintele agentilor, ceea ce i-a facut pe multi sa ramana, desi locul de munca nu e unul care sa te satisfaca sau sa te incante.
De curand s-a schimbat politica si acum agentii sunt obligati sa ia toate turele, netinandu-se cont daca au copii acasa sau de luat de la scoala si-asa mai departe. Un regim in care poti trece dintr-o tura de dimineata pe una de noapte este foarte obositor, am colegi care iau pastile de somn cand li se schimba tura pt ca nu mai stie corpul lor cum sa se adapteze la schimbarile de tura.
Salariul este 450€ net de cand s-a deschis proiectul in 2017, desi Bucurestiul se scumpeste din ce in ce mai mult an de an.
Managementul este total lipsit de umanitate, imi pare rau sa o spun.
Work force managerii, in schimb, sunt helpful, supervizorii sunt intelegatori. Agentii sunt si ei faini, eu am avut ocazia sa intalnesc oameni dragi.
Daca nu aveti pretentii sau asteptari de la locul de munca si sunteti multimit/a cu 450€ pe luna, e ok.
Decontarile la mijl de transport in comun se fac greu si cu viteza melcului. Eu la 25 mai inca mai astept banii de pe abonamentul de metrou expirat la 8 aprilie.
Pro
Colegi faini, supervizori relaxati
Contra
Pauze stricte, pauza de masa e 30 min, lipsa de flexibilitate
Teleperformance es una empresa que la gente asume.
Trabajé con un equipo de personas extraordinarias.
He aprendido cómo manejar la comunicación con el cliente, cómo lidiar positivamente con cualquier situación.
O zi tipica ar insemna preluarea a 50-60 apeluri / zi cu 1-2 escalari pe saptamana.
Exista distractie la TP, depinde in ce echipa te afli. Dar totusi e un job de inceput mai mult. Salariile oferite nu sunt intocmai plauzibile.
Pro
Distractie, program flexibil
Contra
Pauze scurte, stres uneori
Le lieu de travail etait a Bucarest,Roumanie.
Cet poste de travail m'a plu,aider les gens,les conseiller.
Usually going to work might be exhausting but not here. Everyone is friendly and ready to help people without any careless look. Of course, not everything is perfect here but I'm sure that it is much better than most companies you can work for. It's just a pleasure to be there and be around the colleagues that you can call friends as well. This place actually exists, haha!
Pro
Lots of events and volunteering possibilities
Contra
Far from home
left the work place as the management could not handle the workflow and the long work hours and left us the regular agents to do their jobs towards the end of the day, without even raising the monthly pay we had to take care also of their responsabilities.
Pro
positive workplace
Contra
very few and short breaks
I learned here that loaning money is not hard but paying it back is . The art of negotiation set up deadlines and always respect promises . Every story has two sides and never judge a book by its cover
Teleperformance bring me more experience in this area because i was in charge of the Nokia Lumia support and the repair center so i saw another face of the customer advisor service
More experience in Lenovo products. For the first job, was very interesting experience but they were very bad conditions for work.
Loc de munca cu program flexibil,echipa dinamica,posibilitatea de avansare.
Pro
Sala de relaxare.
Contra
Pauze scurte
Is a school of life ,if you are willing , you have can develop on any level and on every skill.
Ia place to make friends for life , to balance your personal life with your school and growing profession