A typical day at work starts with preparing all our tools that allow us to do the workforce management traffic analyst tasks.
Read the last-day e-mails to check updates
Check the daily tasks
Proceed with multiple KPI reports daily
Communication with the supervisors and Team-Leaders
Great management, awesome people and fun activities during our team buildings. We start at 9 am or 11 am until 6 pm or 8 pm. The hardest part of this job is when the peak is approaching. The best part is the team.