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Apex Systems Recenzii ale angajaților pentru Help Desk Analyst

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Evaluări după categorie

3,7Echilibrul muncă/viață personală
3,3Salariu și beneficii
2,9Siguranța locului de muncă și promovare
3,3Conducere
3,5Cultura

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68 de evaluări se potrivesc cu căutareaVezi toate cele 1.516 recenzii

productive

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I started out on a refresh project and another opportunity presented itself with another Company that was enabled me to advance my career. I learned the skills on this job that helped in my new role.
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Okay to get foot into the door

Contract with the company which was fine at times but stressful. However contract kinda stinks to where you have no PTO . When contract was updated to an extended contract, did not get chance for PTO.
A fost utilă această recenzie?

Răspuns oficial al Apex Systems

15 noiembrie, 2023
Thank you for providing us with feedback. We appreciate your input and will be sure to take it into consideration.

Hostile work environment

There was a lot of tension and issues within the workspace. I only left because they weren’t honoring my agreement that I only work day shift which I made sure to negotiate during the interview.
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Răspuns oficial al Apex Systems

15 noiembrie, 2023
Hello, we're sorry to hear about your experience. We take all feedback seriously and want to investigate further. Please reach out to us at contractorcommunity@apexsystems.com so we can learn more about what happened. Thank you.

Stressful and unfulfilling

What is the best part of working at the company?The ability to work from home.What is the most stressful part about working at the company?The most stressful thing is that they are a temp agency. When the contract ends, you're not guaranteed another position.
A fost utilă această recenzie?

Răspuns oficial al Apex Systems

15 noiembrie, 2023
Thank you for taking the time to provide us with your feedback. We are sorry to hear that we did not meet your expectations, and we would like to learn more about your experience and how we can improve. Please send us an email at contractorcommunity@apexsystems.com so we can continue our conversation.

Great Company but has some issues

Everyone is supportive and helpful. If you do well, your contract will get renewed.Pros-Rewards - Very team oriented Cons-The insurance isn't great if you're chronically ill-Lack of communication once you're no longer a part of their team.
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Răspuns oficial al Apex Systems

21 iunie, 2023
Thank you for taking the time to provide us with your feedback. We are eager to learn more about your experience, and how we can improve. Please email feedback@apexsystems.com for additional feedback! Thank you.

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A great company if you're just getting your food in the door for IT

What is the best part of working at the company?The flexibility you get with your schedule is very good, and communication is very clear.What is the most stressful part about working at the company?Shift bids, the better you're doing then the better your chance is to get the shift you want. It can be a little stressful but there are exceptions if needed.
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Răspuns oficial al Apex Systems

14 aprilie, 2023
Hello, thanks so much for your review! We're glad to hear you're enjoying the flexibility of your schedule and the clear communication. If you have any additional feedback, please email contractorcommunity@apexsystems.com. Thanks!

No Issues

Working here was very easy and nice, I had no complaints about the company. I was here for a year and a half and left because no pay increase. Overall I worked 8-hour shifts, there was a time I forgot to input my time for pay and the helped fix it immediately.
A fost utilă această recenzie?

Răspuns oficial al Apex Systems

20 februarie, 2023
Hi, thank you for taking the time to provide us your feedback. We are glad to hear you’ve had a great experience at Apex! If you have any additional feedback you would like to share, please contact us at feedback@apexsystems.com. Thank you!

Interesting and challenging work

I worked in IT with a large financial firm. My colleagues were very professional and talented. I mostly interacted with client side management but if I ever had HR or payroll questions with Apex they were always there to assist. By far, as a contractor, Apex is the best firm I have worked with and their salary is competitive.

Pro

Support when you need it

Contra

No paid holiday or sick leave
A fost utilă această recenzie?

Răspuns oficial al Apex Systems

20 ianuarie, 2023
Hi, thank you for taking the time to provide us with your feedback. We are glad to hear you’ve had a great experience at Apex! If you have any additional feedback you would like to share, please contact us at contractorcommunity@apexsystems.com. Thank you!

Overall ok

It’s a good job to get your foot in the door. They have great hours and opportunities for OT. The job can be a bit stressful at times. But overall it’s ok.
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Răspuns oficial al Apex Systems

23 noiembrie, 2022
Hi, we would like to thank you for providing us feedback and let you know we appreciate your input! If you have any further feedback to share please email us at contractorcommunity@apexsystems.com. Thanks!

Good job

Love it here, hours are nice, money is okay. Night shift are a plus, they are mostly chill and the customers are just as chill..........for the most part.
A fost utilă această recenzie?

Răspuns oficial al Apex Systems

8 noiembrie, 2022
Hi, thank you for taking the time to provide us your feedback. We are glad to hear you’ve had a great experience at Apex! If you have any additional feedback you would like to share, please contact us at contractorcommunity@apexsystems.com. Thank you!

Typical Tech support Call center environment

Pros: team environment. Tier 2 and Tier 3 generally very supportive Cons: low pay, health insurance high premium makes it literally no use, no PTO, no sick leave pay, no holiday pay. Seniority is not valued here. No pay increase after years of hard work.

Pro

Team environment, service now ticket system is really easy for new employees

Contra

Cons: low pay, health insurance high premium makes it literally no use, no PTO, no sick leave pay, no holiday pay. Seniority is not valued here. No pay increase after years of hard work.
A fost utilă această recenzie?

Răspuns oficial al Apex Systems

4 august, 2022
Hi, we would like to thank you for providing us feedback and let you know we appreciate your input! If you have any further feedback to share please email us at feedback@apexsystems.com. Thanks!

You are an asset… their asset

It’s all about the money. As ling as you make them money things will be fine. They will terminate you without a two weeks notice. Benefits are a joke. Health insurance options are ridiculously expensive.

Pro

Good pay

Contra

Garbage benefits
A fost utilă această recenzie?

Răspuns oficial al Apex Systems

1 iulie, 2022
Hello, thank you for taking the time to provide your feedback. We are sorry you were not satisfied with our insurance offerings. However, while many companies are only offering contract employees a high deductible health plan, we offer multiple options to best fit the needs of their families and themselves. For additional information or to provide further feedback about your experience with Apex, please email us at feedback@apexsystems.com. Thank you.

Long hours

I worked with them on as a contractor for nmci. It was long hours. Overtime was mandatory and it extended for a majority of the year. They pay want worth the work. It’s a very demanding job. They were very rigid on the break schedule. If you were over by a minute or a second, your supervisor would email you asking for an explanation.
A fost utilă această recenzie?

Răspuns oficial al Apex Systems

3 mai, 2022
Hi, we would like to thank you for providing us feedback and let you know we appreciate your input! We're sorry to hear that the work/life balance was not ideal. If you have any further feedback to share please email us at feedback@apexsystems.com. Thanks!

First contract job

This is my first contract job and it is difficult to review the employer because there are different clients that they work with. What I can say is that for the work that you do you feel like you are being underpaid and you dont feel valued as an employee. Benefits are such a joke. Cost for medical is an insult to your employees. Also no time off within the first year. Also advancement with the company doesnt even come with a pay raise. They want you to do more work and expect the same pay. They offered me $15/hour and I should have declined. Know your worth because thieving companies like this will take advantage of you.

Pro

Hour lunch

Contra

No pto/poor medical benefits/lack of value to employer
A fost utilă această recenzie?

Răspuns oficial al Apex Systems

22 martie, 2022
Hi, we would like to thank you for taking the time to provide your feedback. While there are many factors that come into play when it comes to consultant PTO/sick time/holiday pay, it is most often determined by the type of contract the client has in place with us and/or the length of the contract. Based on the average length of our consultant contracts, by the time the requirement of time worked is met, the assignment has or is getting ready to end. However, we would like to learn more about your specific situation. Please contact us at feedback@apexsystems.com so we can learn more about your experience and provide additional information. Thank you. 

Strongly encouraging people to work for who cares about the growth of their employees mentally and physically.

Great place to work for , pay is great. Life and work balance. Management is great. You work with people who cares about the growth of employees

Pro

Training and advancement with the right tools for growth

Contra

None
A fost utilă această recenzie?

Răspuns oficial al Apex Systems

20 ianuarie, 2022
Hi, thank you for taking the time to provide us your feedback. We are glad to hear you’ve had a great experience at Apex! We value having a company culture that fosters strong relationships between peers and a work/life balance that allows for flexibility. We are happy to hear this was reflected in your experience! If you have any additional feedback you would like to share, please contact us at contractorcommunity@apexsystems.com. Thank you!

Mediocre wages and poor benefits

Management was nice but the mediocre wages and terrible benefits package makes working for them feel like a temporary job until you find something else. No paid time off, no paid sick days, no paid holidays makes a full time job feel like a part time job
A fost utilă această recenzie?

Răspuns oficial al Apex Systems

6 ianuarie, 2022
Hello, thank you for providing us your feedback. We value your input. We are sorry that you had a negative experience with your contract. Please email us at contractorcommunity@apexsystems.com so we can further discuss your experience and how we can improve. Thank you.

All the pitfalls of contracting

Predatory account managers, dishonest about pay, actively misleading. Will ghost you when you get the job, and will ghost you when you don't. Don't care about you. Just want their commission no matter how miserable you are.

Pro

None

Contra

Dishonest, terrible benefits, no pto, no sick days, no scheduled raises, unclear management, poor communication
A fost utilă această recenzie?

It's a staffing agency

I was a contractor for another company through Apex. They offer benefits but that's about it. No paid holidays, PTO or sick time. My recruiter was great. He worked really hard to get me into a decent contract.
A fost utilă această recenzie?

Call center for entry level tech support, low pay

Very low pay and the benefit. Medical insurance has no use. Very few chances of moving up. And even for tier 2, pay is still not good. Has a good training system though so it’s perfect for someone who is entry level.

Pro

You can grow general IT help desk knowledge

Contra

Low pay
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Okay for a first job

If you're looking for an entry level IT job this is the company for the job. The job they give you definitely won't be pretty and the pay will likely be below average but you gotta make the most of it. Benefits? I don't recall getting benefits. A few years later I tried getting another job through them. I went through the whole process again with the interviews and questions (extremely basic questions by the way) and at the end, the staffer who was handling my resume said I was on short list of candidates for the job. So I waited 2 weeks and not a single response back from them. After emailing them a couple of times they finally emailed me back and said I did not make the cut. Kind of disappointing from a lack of communication. Luckily I found a much better job elsewhere.

Pro

Experience and you get paid

Contra

Below average pay
A fost utilă această recenzie?

OK job

Complains were rarely listened to. When hired to work from home proper equipment didn't arrive on time and took weeks to get what was needed. After a month manager stops contacting you unless you need them for something, no updates.

Pro

Ok

Contra

Benefits
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Evaluare generală

Bazat pe 1.516 evaluări.

Evaluări după categorie

3,7 din 5 stele pentru Balanța dintre muncă și viața personală
3,3 din 5 stele pentru Compensații/Beneficii
2,9 din 5 stele pentru Siguranță/Promovare la Locul de muncă
3,3 din 5 stele pentru Conducere
3,5 din 5 stele pentru Cultura

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